Terms and Conditions

Terms and Conditions

Last updated: September 29, 2026

These Terms and Conditions (“Terms”) apply to purchases made through cosemn.com, the official online store of COSEMN.

The COSEMN online store is operated by Changsha Zirong Network Technology Co., Ltd.

By placing an order through our website, you acknowledge that you have read, understood, and agreed that your purchase is subject to these Terms, our related policies, and any additional information provided on cosemn.com.

Scope of These Terms

These Terms apply to products purchased through the COSEMN online store, including contemporary sculptures, artistic decorative objects, modern interior artworks, and creative design pieces.

Additional policies may also apply to your purchase, including:

  • Shipping Policy
  • Return & Refund Policy
  • Payment & Security Policy
  • Privacy Policy
  • Product Support Information
  • Other applicable store policies

Where applicable, these policies should be reviewed together with these Terms and Conditions.

Product Information

COSEMN makes reasonable efforts to present product information accurately, including product descriptions, materials, dimensions, colors, finishes, photographs, artistic concepts, design features, pricing, and availability.

COSEMN collections include:

  • Contemporary Sculptures
  • Abstract Art Objects
  • Modern Decorative Sculptures
  • Creative Interior Artwork
  • Artistic Display Pieces

Each COSEMN creation is developed around unique forms, expressive details, and artistic concepts, allowing customers to introduce creativity, personality, and visual character into their living spaces.

Our collections are designed to create a connection between art and everyday environments, transforming decorative objects into meaningful expressions of style and imagination.

Actual product appearance may vary slightly due to factors including:

  • Different screen or display settings
  • Lighting conditions during photography
  • Material characteristics
  • Handcrafted or production variations
  • Surface texture differences
  • Color differences between production batches
  • Artistic design details

Minor variations in shape, texture, finish, color, or decorative details may occur as part of normal artistic production processes and do not necessarily represent a product defect.

COSEMN reserves the right to correct product information, update descriptions, revise availability, or modify website content when reasonably necessary.

Product Design Collections

COSEMN collections are created around artistic concepts that combine imagination, form, emotion, and contemporary interior aesthetics.

HOLLOW CREATURES

Inspired by mysterious forms, organic structures, and imaginative creatures, HOLLOW CREATURES explores artistic sculptures with distinctive silhouettes and creative expressions.

Each piece reflects curiosity, creativity, and visual storytelling, bringing a unique artistic presence into modern spaces.

SILENT CELESTIALS

Inspired by celestial imagination and quiet harmony, SILENT CELESTIALS presents elegant artistic forms designed to create balance, calmness, and visual poetry.

The collection transforms abstract inspiration into refined decorative artworks that complement contemporary interiors.

WEIGHTLESS RELICS

Combining timeless inspiration with contemporary artistic language, WEIGHTLESS RELICS creates distinctive decorative sculptures that connect imagination, history, and modern design.

Each creation represents the relationship between artistic expression and everyday living.

Product Care and Handling

COSEMN artistic pieces are created for decorative display and should be handled with appropriate care.

To help maintain the appearance and quality of your artwork:

  • Handle sculptures carefully when moving or repositioning.
  • Avoid strong impact, pressure, or accidental drops.
  • Clean surfaces gently using soft materials.
  • Avoid harsh chemicals and abrasive cleaning products.
  • Protect artistic finishes and decorative details from unsuitable environments.
  • Follow product-specific care recommendations where provided.

Orders and Acceptance

After submitting an order through cosemn.com, you may receive an automated order confirmation.

This confirmation indicates that we have received your order request but does not necessarily mean that the order has been finally accepted, prepared, or shipped.

COSEMN reserves the right to review, verify, limit, refuse, or cancel orders where reasonably necessary, including situations involving:

  • Payment authorization failure
  • Suspected fraudulent activity
  • Unauthorized payment attempts
  • Incorrect product information or pricing errors
  • Availability limitations
  • Shipping restrictions
  • Duplicate or unusual order activity
  • Unauthorized commercial purchasing activity
  • Abuse of promotions or discounts
  • Legal or regulatory requirements
  • Other circumstances preventing reasonable fulfillment

If an order is cancelled after payment has been successfully processed, an appropriate refund will be issued according to the original payment method or another method permitted by the applicable payment provider.

Order Changes and Cancellations

If you need to update or cancel an order, please contact our customer support team as soon as possible:

service@cosemn.com

We will make reasonable efforts to assist with your request before the order enters preparation or fulfillment procedures.

However, changes or cancellations cannot always be guaranteed after an order has entered:

  • Order processing
  • Artwork preparation
  • Packaging
  • Fulfillment
  • Shipping preparation
  • Dispatch

Once an order has been shipped, requests will be handled according to our Return & Refund Policy.

Prices

Product prices displayed on cosemn.com are processed in U.S. dollars (USD) unless otherwise stated during checkout.

Prices may vary depending on factors including:

  • Product selection
  • Artwork size or design variation
  • Material and finish options
  • Quantity purchased
  • Promotional eligibility
  • Shipping destination
  • Applicable taxes or fees

The final amount payable will be displayed before completing checkout.

COSEMN reserves the right to update product prices for future purchases.

If an obvious pricing error or technical issue occurs, we reserve the right to correct the error and, where appropriate, contact customers before fulfillment or cancel the affected order.

Taxes and Additional Charges

Applicable taxes, shipping charges, and other order-related fees will be displayed during checkout where required or supported.

International purchases may be subject to additional charges, including:

  • Customs duties
  • Import taxes
  • Brokerage fees
  • Clearance charges
  • Local government or carrier fees

Unless otherwise stated during checkout, these charges are generally the responsibility of the customer.

Please review our Shipping Policy for additional information regarding delivery and related charges.

Payment

Available payment methods are displayed during checkout and may vary depending on:

  • Customer location
  • Device or browser environment
  • Order amount
  • Available payment service providers

By submitting payment information, you confirm that:

  • You are authorized to use the selected payment method.
  • The information provided is accurate and complete.
  • You authorize the applicable transaction amount to be processed.

All transactions may be subject to authorization, verification, fraud prevention, and security checks.

For additional payment information, please refer to our Payment & Security Policy.

Promotions and Offers

COSEMN may provide promotional activities from time to time, including:

  • Discount pricing
  • Promotional codes
  • Limited-time offers
  • Special collections
  • Shipping promotions
  • Other customer benefits

Promotional offers may include additional conditions such as:

  • Promotion start and end dates
  • Minimum purchase requirements
  • Product exclusions
  • Geographic restrictions
  • Quantity limitations
  • Customer eligibility requirements
  • Usage restrictions

Unless otherwise stated, promotional offers cannot be combined with other discounts.

Discounts generally cannot be applied retroactively to completed purchases.

COSEMN reserves the right to modify, suspend, or discontinue promotional activities where permitted by applicable law.

Shipping and Delivery

Shipping methods, estimated delivery times, tracking availability, shipping costs, and related information are governed by our Shipping Policy.

Any delivery date or timeframe provided is an estimate unless specifically stated otherwise.

Delivery may be affected by circumstances beyond our reasonable control, including:

  • Carrier operations
  • Customs processing
  • Weather conditions
  • Transportation delays
  • Holiday periods
  • Remote delivery locations
  • Local delivery conditions

Customers are responsible for providing complete and accurate shipping information during checkout.

COSEMN takes reasonable measures to package artistic pieces appropriately for transportation. Customers should inspect their order after delivery and contact us promptly if any issue is discovered.

Returns and Refunds

Returns, refunds, exchanges, damaged products, incorrect orders, and related procedures are governed by our Return & Refund Policy.

Before returning any product, please contact our customer support team so that we can review your request and provide the appropriate return instructions.

Nothing in our return procedures is intended to limit consumer rights that cannot legally be excluded under applicable laws.

Damaged, Defective, or Incorrect Products

If your COSEMN artistic piece arrives damaged, defective, incorrect, or incomplete, please contact us as soon as reasonably possible after receiving your order.

To help us review your request efficiently, we may ask you to provide:

  • Your order number
  • Clear photographs of the product
  • Photographs of the packaging
  • Photographs of the shipping label
  • A short video showing the issue where applicable

Please keep the product and original packaging until our customer service team has completed the review process.

Depending on the circumstances and applicable laws, possible solutions may include:

  • Replacement
  • Refund
  • Other appropriate resolution

Artwork Care and Maintenance

COSEMN artistic creations are designed for decorative display and should be treated with appropriate care to preserve their appearance and artistic details.

Customers should review product descriptions, dimensions, materials, finishes, and care recommendations before purchasing.

To help maintain the quality of your artwork:

  • Handle sculptures carefully when placing, moving, or repositioning.
  • Avoid unnecessary impact, pressure, or accidental drops.
  • Use soft materials when cleaning surfaces.
  • Avoid abrasive cleaners, harsh chemicals, or unsuitable cleaning methods.
  • Protect artistic finishes, textures, and decorative details.
  • Keep artwork in an appropriate environment according to product recommendations.

Display Environment

Unless a product page specifically states otherwise, COSEMN artistic sculptures and decorative objects are intended primarily for indoor display.

Products should be protected from unnecessary exposure to:

  • Extreme weather conditions
  • Excessive moisture
  • Extreme temperatures
  • Prolonged direct sunlight
  • Harsh chemicals or cleaning products

Any claims regarding outdoor suitability, special materials, or specific usage conditions apply only when clearly stated for the individual product.

Dimensions and Artistic Variations

Measurements displayed on cosemn.com are provided as product references and may have minor variations due to manufacturing processes, measurement methods, material characteristics, and artistic production techniques.

Because COSEMN pieces feature unique artistic forms, textures, finishes, and creative details, slight differences may occur between individual creations.

These variations are considered natural characteristics of artistic objects and contribute to the individuality of each piece.

Product Warranty

Certain COSEMN products may include limited warranty coverage where specifically stated.

Where applicable, warranty details, coverage periods, exclusions, and claim procedures will be provided through relevant product pages, product documentation, or warranty information.

Warranty coverage is separate from statutory consumer rights provided under applicable laws.

Nothing in these Terms limits consumer protections or legal rights that cannot be excluded.

Personal Use

Products purchased through cosemn.com are intended primarily for personal decoration, interior styling, collecting, gifting, and lawful consumer use unless otherwise agreed by COSEMN in writing.

Unauthorized commercial resale, redistribution, reproduction, or misuse of products may be restricted where reasonably necessary.

Prohibited Activities

You may not use cosemn.com, our purchasing systems, or related services for:

  • Fraudulent transactions
  • Unauthorized payment activity
  • Abuse of promotions or discount programs
  • Manipulation of checkout systems
  • Misuse of return or refund procedures
  • Unauthorized commercial resale where restricted
  • Interference with website security or operation
  • Any unlawful or deceptive activity

COSEMN reserves the right to take reasonable actions to protect customers, website operations, payment systems, intellectual property, and business interests when suspicious or harmful activity is identified.

Intellectual Property

Unless otherwise stated, all website content available through cosemn.com, including:

  • COSEMN branding
  • Logos
  • Product descriptions
  • Product images
  • Artwork images
  • Graphics
  • Videos
  • Website layouts
  • Design elements
  • Original written content

is owned by, licensed to, or used with authorization by COSEMN, Changsha Zirong Network Technology Co., Ltd., or applicable rights holders.

Website content, artwork presentations, product images, and original creative materials may not be copied, reproduced, distributed, modified, commercially exploited, or used without appropriate authorization except where permitted by applicable law.

Third-Party Services

COSEMN may work with trusted third-party service providers to support different aspects of our online store operations, including:

  • E-commerce platform services
  • Payment processing
  • Order fulfillment
  • Shipping and logistics
  • Customer support services
  • Website analytics
  • Advertising and performance measurement
  • Fraud prevention and security services
  • Technology infrastructure providers

These third-party providers may process information according to their own agreements, policies, and applicable legal requirements.

COSEMN is not responsible for independent third-party services that we do not own, operate, or control.

Electronic Communications

By placing an order, creating an account, or contacting COSEMN electronically, you agree that we may communicate with you through electronic methods where appropriate.

Electronic communications may include:

  • Order confirmations
  • Payment notifications
  • Shipping updates
  • Tracking information
  • Customer service responses
  • Return or refund communications
  • Important account or security notices
  • Service-related updates

Marketing communications are handled separately and are subject to applicable consent requirements and unsubscribe options.

Privacy

The collection, use, disclosure, and protection of personal information by COSEMN are described in our Privacy Policy.

Please review our Privacy Policy to understand how we process personal information, manage cookies, work with service providers, and support applicable privacy choices.

Disclaimer

To the fullest extent permitted by applicable law, cosemn.com and related services are provided on an “as available” and “as is” basis.

While COSEMN makes reasonable efforts to maintain accurate product information and reliable website functionality, we do not guarantee that the website will always operate without interruption, delay, or technical issues.

Product photographs, descriptions, and displays are intended to represent products as accurately as reasonably possible. However, slight differences may occur due to lighting, display settings, artistic production processes, material characteristics, and creative design details.

Artistic pieces may include unique textures, finishes, handcrafted characteristics, or design variations that contribute to the individuality of each creation.

Nothing in these Terms excludes any consumer protection rights, guarantees, warranties, or remedies that cannot legally be excluded.

Limitation of Liability

To the fullest extent permitted by applicable law, COSEMN and Changsha Zirong Network Technology Co., Ltd. shall not be responsible for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to purchases, orders, transactions, products, or use of our online store where such limitations are legally permitted.

Nothing in these Terms is intended to exclude, restrict, or limit:

  • Liability that cannot legally be excluded
  • Mandatory consumer rights
  • Legal remedies available under applicable consumer protection laws

Consumer Rights

Depending on your country, state, province, or region, you may have certain statutory consumer rights regarding:

  • Product quality and conformity
  • Damaged or defective products
  • Repairs
  • Replacement products
  • Returns
  • Refunds
  • Cancellation rights

Nothing in these Terms is intended to remove or reduce consumer rights that cannot legally be limited.

Where mandatory consumer protection laws provide greater rights than these Terms, those legal rights will continue to apply.

Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain effective to the fullest extent permitted by applicable law.

Changes to These Terms

COSEMN may update these Terms and Conditions from time to time to reflect changes in:

  • Business operations
  • Art collections
  • Website functionality
  • Store policies
  • Technology services
  • Legal or regulatory requirements

The updated version will be published on this page with the revised effective date.

The Terms applicable at the time an order is placed will generally govern that transaction unless otherwise required by applicable law.

Contact Us

If you have questions regarding these Terms and Conditions, your order, COSEMN artistic collections, or our store policies, please contact us:

Brand:
COSEMN

Website:
cosemn.com

Legal Entity:
Changsha Zirong Network Technology Co., Ltd.

Registered Address:
Room 2406, 2407, 2408, 2409-519,
Building 1 & 2 Commercial and Underground Area,
Block 5, Aux Colorful Plaza,
No. 858 Dujuan Road,
Wangyue Subdistrict,
Hunan Xiangjiang New Area

Unified Social Credit Code:
91430104MAEDRENH5R

Customer Support Email:
service@cosemn.com

cosemn.com is operated by Changsha Zirong Network Technology Co., Ltd. The company is responsible for online store operations, customer service management, order coordination, product information, and related e-commerce activities.

COSEMN is dedicated to creating contemporary sculptures and artistic objects that connect imagination, creativity, and modern living spaces.

Through unique forms, expressive details, and thoughtful design concepts, we aim to bring artistic character into homes, studios, and personal environments.

About COSEMN

COSEMN is a contemporary art decor brand focused on creating sculptures and artistic objects that transform everyday spaces into environments filled with imagination, emotion, and visual expression.

We believe that art is not limited to galleries or exhibitions. Artistic objects can become meaningful elements within personal spaces, reflecting individual taste, creativity, and the atmosphere people want to create around them.

Each COSEMN piece is developed through the exploration of form, balance, texture, and artistic storytelling. Our collections combine modern aesthetics with creative concepts, offering decorative works that feel distinctive, expressive, and memorable.

Our Artistic Collections

HOLLOW CREATURES

HOLLOW CREATURES explores imaginative silhouettes, mysterious structures, and organic-inspired forms. Each sculpture represents a creative interpretation of shape and emotion, bringing a unique artistic presence into contemporary interiors.

SILENT CELESTIALS

SILENT CELESTIALS draws inspiration from celestial imagination, quiet balance, and elegant visual harmony. The collection presents artistic forms designed to create a calm and refined atmosphere within modern spaces.

WEIGHTLESS RELICS

WEIGHTLESS RELICS combines timeless inspiration with contemporary artistic language. Each piece reflects the connection between memory, imagination, and modern design, creating decorative objects with lasting visual appeal.

COSEMN

Contemporary sculptures and artistic objects created to bring imagination and character into everyday spaces.

Form. Creativity. Expression. Modern Art Living.