Privacy Policy

Security and Fraud Prevention

We may use personal information to identify, investigate, prevent, or respond to fraud, unauthorized activity, security risks, misuse of our website, or other activities that may violate applicable laws or our policies.

Communication With Customers

We may use your information to provide customer support, respond to inquiries, send order confirmations, provide delivery updates, communicate regarding returns or exchanges, and maintain service-related communication.

Legal and Compliance Purposes

We may process personal information when necessary to comply with applicable laws, regulations, legal obligations, accounting requirements, contractual responsibilities, or lawful requests from government authorities.

Cookies and Similar Technologies

COSEMN and our service providers may use cookies, pixels, tags, scripts, local storage technologies, APIs, and similar tools to operate, maintain, analyze, and improve our website.

These technologies may be used for purposes including:

• Providing essential website functions and features.
• Maintaining shopping cart and checkout functionality.
• Remembering customer preferences and website settings.
• Supporting website security and preventing fraudulent activity.
• Understanding website traffic and customer interactions.
• Improving website performance and user experience.
• Measuring advertising effectiveness and campaign results.
• Understanding customer interest in COSEMN artistic collections and products.

Cookies and similar technologies may include strictly necessary technologies, functional technologies, analytics technologies, and advertising technologies.

Strictly necessary technologies are required for essential website operations and may remain active because certain website functions cannot operate properly without them.

Where required by applicable law, we request appropriate consent before using non-essential analytics or advertising technologies.

You may manage available cookie preferences through the cookie settings available on our website.

Changing or rejecting certain cookie choices may affect some website features, analytics functions, or personalized experiences.

Advertising, Analytics and Measurement Services

COSEMN may work with advertising, analytics, attribution, and measurement providers to understand customer interactions, evaluate marketing performance, improve advertising activities, and enhance the shopping experience.

These service providers may use technologies such as cookies, pixels, scripts, APIs, or similar tools depending on our technical configuration and applicable privacy requirements.

Information processed through these technologies may include:

• IP address.
• Browser and device information.
• Device or advertising identifiers.
• Website browsing activity.
• Product views and product interactions.
• Search activity.
• Shopping cart activity.
• Checkout events.
• Purchase and conversion information.
• Advertising interactions and campaign performance information.
• Country, region, or similar location information where applicable.
• Cookie preferences and privacy signals.

The exact information collected depends on the technologies enabled, your website activity, your privacy settings, and applicable legal requirements.

COSEMN does not intentionally provide sensitive personal information for advertising purposes.

How We Disclose Personal Information

We may share personal information when reasonably necessary to operate our business, provide our services, complete transactions, maintain website security, measure advertising performance, or comply with legal requirements.

Information may be shared with:

• Shopify and other e-commerce platform providers.
• Payment processors and payment service providers.
• Shipping companies, logistics partners, fulfillment providers, and warehouses.
• Customer support service providers.
• Technology, hosting, security, and infrastructure providers.
• Analytics and performance measurement providers.
• Advertising and attribution partners.
• Fraud prevention and risk management providers.
• Professional advisors, including legal, accounting, and compliance professionals.
• Government authorities or regulatory bodies where required by law.

We may also disclose information in connection with business transactions such as mergers, acquisitions, restructuring, financing, asset transfers, or similar corporate events.

Relationship With Shopify

Our online store is hosted through Shopify.

Shopify may collect and process certain personal information related to your access and use of our services in order to provide, maintain, secure, and improve its platform.

Information submitted through cosemn.com may be processed by Shopify and other service providers located in countries outside your place of residence.

For additional information regarding Shopify's privacy practices, please review Shopify's official privacy resources.

Targeted Advertising and Privacy Choices

Depending on applicable privacy laws, certain advertising-related activities may be considered targeted advertising, sharing, or similar regulated processing activities.

Where applicable, you may have rights regarding these activities, including the ability to manage certain privacy choices.

You may manage available choices through:

• Cookie preference controls available on our website.
• Website privacy settings where available.
• Browser or device privacy preference signals where supported.
• Contacting our customer support team.

These choices may not prevent all advertisements from appearing, but they may affect whether advertisements are personalized or how advertising performance is measured.

Marketing Communications

Where permitted by applicable law, COSEMN may send promotional communications regarding new artistic collections, product updates, special offers, and brand information.

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in those communications.

Even after unsubscribing from promotional messages, you may continue to receive important service communications related to orders, payments, shipping, returns, security, or customer support.

Third-Party Websites and External Links

The COSEMN website may contain links to third-party websites, social media platforms, payment services, or other external online services.

These third-party services may have privacy policies, security practices, and data-processing methods that differ from ours.

COSEMN is not responsible for the content, privacy practices, security measures, or policies of third-party websites and services that we do not operate or control.

We recommend reviewing the privacy policies of any third-party services before providing personal information.

Children's Privacy

The COSEMN website and online shopping services are intended for adult customers and are not designed or directed toward children.

We do not knowingly collect personal information from children where parental consent or another legal basis would be required under applicable privacy laws.

If you are a parent or legal guardian and believe that a child has provided personal information to us improperly, please contact us at:

service@cosemn.com

We will review the request and take appropriate action in accordance with applicable legal requirements.

Security of Your Information

COSEMN uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of electronic transmission, internet communication, or data storage system can be guaranteed to be completely secure.

For your protection, please do not send complete payment card numbers, security codes, passwords, or other highly sensitive information through ordinary email or unsecured communication channels.

Data Retention

We retain personal information only for as long as reasonably necessary to support our business operations, provide services, meet legal requirements, and maintain appropriate records.

Personal information may be retained for purposes including:

• Processing and maintaining order records.
• Providing customer service and support.
• Managing returns, exchanges, and refunds.
• Preventing fraud and protecting website security.
• Resolving disputes and enforcing agreements.
• Meeting accounting, tax, legal, and regulatory obligations.

The retention period may vary depending on the type of information, the reason it was collected, and applicable legal requirements.

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

Right to Access

You may have the right to request information about the personal data we hold about you and how it is processed.

Right to Delete

You may have the right to request deletion of certain personal information where permitted by applicable law.

Right to Correct

You may have the right to request correction of inaccurate or incomplete personal information.

Right to Data Portability

You may have the right to request a copy of eligible personal information in a portable format.

Right to Restrict or Object

You may have the right to object to or request limitations on certain types of processing.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw your consent at any time where applicable.

Right to Opt Out

Depending on applicable laws, you may have the right to opt out of certain targeted advertising or other regulated processing activities.

To submit a privacy-related request, please contact:

service@cosemn.com

We may request information to verify your identity before processing certain privacy requests.

United States Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on applicable requirements, these rights may include requesting access, correction, deletion, portability, or opting out of certain advertising-related processing activities.

Privacy requests may be submitted by contacting:

service@cosemn.com

Where required by applicable law and technically available, COSEMN recognizes supported privacy preference signals.

European Economic Area, United Kingdom and Similar Jurisdictions

Where privacy laws such as the GDPR, UK GDPR, or similar regulations apply, COSEMN may process personal information based on applicable legal grounds, including:

• Performance of a contract.
• Compliance with legal obligations.
• Legitimate business interests.
• Your consent.
• Protection or exercise of legal rights.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.

Where applicable, you may also have the right to submit a complaint to a relevant data protection authority.

International Data Transfers

COSEMN works with service providers, payment processors, technology partners, advertising providers, and logistics partners that may operate in countries outside your country of residence.

As a result, your personal information may be transferred to, stored in, or processed in countries different from where you live.

Where required by applicable privacy laws, we use appropriate safeguards designed to protect personal information during international transfers, including recognized contractual protections or other legally accepted transfer mechanisms.

Complaints and Concerns

If you have questions, concerns, or complaints regarding how COSEMN processes your personal information, please contact our support team.

We will review your request and work to address concerns in accordance with applicable privacy requirements.

Depending on your location and applicable laws, you may also have the right to contact a relevant privacy or data protection authority.

Changes to This Privacy Policy

COSEMN may update this Privacy Policy from time to time to reflect changes in our business operations, website functions, technologies, service providers, privacy practices, or applicable legal requirements.

When updates are made, we will revise the “Last updated” date displayed at the beginning of this page.

Where required by applicable laws, we may provide additional notice regarding significant changes to this Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us.

Brand:
COSEMN

Website:
cosemn.com

Legal Entity:
Changsha Zirong Network Technology Co., Ltd.

Registered Address:
Room 2406, 2407, 2408, 2409-519,
Building 1 & 2 Commercial and Underground Area,
Block 5, Aux Colorful Plaza,
No. 858 Dujuan Road,
Wangyue Subdistrict,
Hunan Xiangjiang New Area

Unified Social Credit Code:
91430104MAEDRENH5R

Customer Support and Privacy Email:
service@cosemn.com

cosemn.com is owned and operated by Changsha Zirong Network Technology Co., Ltd. The company is responsible for the operation of the online store, customer service management, order coordination, product-related communication, and related e-commerce activities.

Through international commerce and cross-border logistics networks, COSEMN provides customers with access to carefully curated contemporary sculptures, artistic decorative objects, and creative interior pieces while continuously improving product presentation, order processing, delivery experience, and customer support.

We believe trust is built through thoughtful design, transparent communication, reliable service, and responsible handling of customer information.

About COSEMN

COSEMN is a contemporary art decor brand dedicated to creating unique sculptures and artistic objects that bring imagination, emotion, and visual expression into modern living spaces.

We believe that objects within a space can influence how people feel, experience, and connect with their surroundings. A carefully designed sculpture is more than decoration — it is a reflection of creativity, personality, and artistic appreciation.

Our collections explore the relationship between form, space, and emotion through distinctive silhouettes, expressive details, and contemporary design concepts.

COSEMN focuses on:

• Contemporary sculptures
• Abstract artistic objects
• Modern interior decorations
• Creative display pieces
• Expressive decorative artwork

Our Artistic Collections

HOLLOW CREATURES

Inspired by mysterious forms, organic structures, and imaginative creatures, HOLLOW CREATURES explores artistic sculptures that combine creativity, emotion, and unique visual identity.

Each piece reflects a sense of curiosity and discovery, transforming ordinary environments into spaces filled with artistic character.

SILENT CELESTIALS

Inspired by celestial imagination and quiet harmony, SILENT CELESTIALS presents elegant artistic forms designed to create balance, calmness, and visual poetry within modern interiors.

The collection focuses on refined shapes and peaceful expressions that bring a subtle artistic presence into everyday spaces.

WEIGHTLESS RELICS

Combining timeless inspiration with contemporary design language, WEIGHTLESS RELICS transforms artistic concepts into distinctive decorative pieces for modern environments.

Each creation represents the connection between imagination, craftsmanship, and the evolving language of contemporary art.

COSEMN

Artistic sculptures created to bring imagination and character into everyday spaces.

Form. Creativity. Expression. Modern Art Living.